Privacy Policy

DLA FAMILY & MWR PRIVACY POLICY

This is an official Department of Defense website, and is provided as a public service by the Defense Logistics Agency Family and Morale, Welfare and Recreation (Family & MWR).
Information presented on this website is considered public information and may be distributed or copied unless otherwise specified. Use of appropriate byline/photo/image credits is requested.

If you choose to provide us with personal information — like filling out a Contact Us form with your email — we only use that information to respond to your message or request. We will only share the information you give us with another government agency if your inquiry relates to that agency, or as otherwise required by law. We never create individual profiles or give it to any private organizations. Family & MWR websites never collect information for commercial marketing. While you must provide an email address for a response, other than those generated automatically, in response to questions or comments that you may submit, we recommend that you NOT include any other personal information, especially Social Security numbers. The Social Security Administration offers additional guidance on sharing your Social Security number.

We maintain a variety of physical, electronic and procedural safeguards to protect your personal information. For site security purposes and to ensure that this service remains available to all users, this government computer system employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

Except during authorized law enforcement investigations, we do not attempt to identify individual users or track their usage habits. We use raw data logs only for authorized purposes and destroy them regularly in accordance with National Archives and Records Administration guidelines.

Unauthorized attempts to upload information or change information on this service are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act.

Our websites have links to other federal agencies. In a few cases we link to private organizations and/or third-party websites. Before leaving our websites, a message will appear informing you that you are leaving our website. Once you link to another website, you are subject to the privacy policy of the new website.

Family & MWR is especially concerned about protecting children’s privacy. We hope parents and teachers are involved in children’s internet explorations. It is particularly important for parents to guide their children when children are asked to provide personal information online. Family & MWR will request no personal information from children.

If you have any questions or comments about the information presented here, please forward them to us using our Contact Us page.

Use of Measurement and Customization Technology:

This website uses measurement and customization technology known as cookies. Cookies remember a user’s online interactions with a website or application. We use them to measure and analyze website use and to customize the user experience.

This website uses two types of cookies:

  • Single-session cookies (Tier 1): These cookies temporarily store a line of text on a user’s computer. The browser deletes them when the user closes it.
  • Persistent or multisession cookies (Tier 2): These cookies save information in a file on a user’s hard drive and retrieve it when the user visits the website again.

These cookies do not collect personally identifiable information from visitors.

The Department of Defense (DoD) does not use the information associated with cookies to track individual user activity on the internet outside DoD websites, nor does it share the data obtained through such technologies, without the user’s explicit consent, with other departments or agencies. DoD does not keep a database of information obtained from the use of cookies.

We enable cookies by default to improve website functionality and customize the user experience. Users may decline cookies by changing their web browser settings on their local computer. The USA.gov website provides general instructions for opting out of cookies and other web measurement and customization technologies: https://www.usa.gov/optout-instructions.

Users can still access comparable information and services after opting out. However, the website may take longer to navigate or use when users must repeatedly enter certain information.

Specific Technologies/Vendors:

Tier 1 cookies support website functionality, improve the user experience, and help users navigate the website more easily.

We use Google Analytics to collect aggregate statistics about website visitor characteristics, traffic, and activity. We use this information to identify the content visitors find most and least useful, determine technical design requirements, and identify system-performance issues or problem areas.

Google Analytics records data such as IP addresses (the locations of computers or networks on the internet), unique visits, page views, hits, referring websites, and selected hyperlinks. Tier 2 cookies distinguish between summary statistics for returning visitors and first-time visitors. The Defense Department does not gather, request, record, require, collect or track any internet users’ personally identifiable information through these processes.

PRIVACY ACT STATEMENT

AUTHORITY: Army Regulation 215-1, Morale, Welfare and Recreation

PRINCIPAL PURPOSE(s): To allow Family and Morale, Welfare and Recreation staff members to contact patrons regarding Family and Morale, Welfare and Recreation services, products, events, and activities.

ROUTINE USE: Family and Morale, Welfare, and Recreation staff use the information collected to respond to patron messages and information requests.

DISCLOSURE: Voluntary. We protect your personal information and handle it confidentially in accordance with Army regulations and procedures.You may refuse to provide the data, or you may withdraw your consent to provide any data, for any reason, without consequences. Please note that providing this information is completely voluntary.