Website Policies and Notices

Read the below DefenseMWR.com/Susquehanna policies on how we choose what to link to, privacy, accessibility, our Disclaimer of Endorsement and more. These policies and notices apply only to the website www.DefenseMWR.com/Susquehanna and not any other government websites.

Accessibility Policy

We strive to make our website as accessible and usable as possible. We do this by following Section 508 and the Web Content Accessibility Guidelines (WCAG 2.0) produced by the World Wide Web Consortium (W3C, the web's governing body).

Section 508 is a legal requirement and WCAG is a set of checkpoints and guidelines that help ensure that websites are designed and written properly. For example:

  • Images have alternative text (so if you can't see the image you can still read the text).
  • Color contrast between the foreground and background is sufficiently strong.
  • Text resizes according to user preference.
  • Headings are correctly used (they're not just ordinary text made to look big and bold).
  • Links make sense by themselves (e.g. no links that just say "Click here" or "More...").
  • Tables are used for laying out tabular information and have proper headings and summaries.

For those familiar with Section 508 and WCAG, we aim for AA compliance across our site. We also look for opportunities to meet AAA compliance.

Privacy and Security Policies

PRIVACY NOTICE

The Family and MWR Web site is provided as a public service by the Defense Logistics Agency Family and MWR is committed to protecting your privacy and will collect no personal information about you unless you choose to provide that information to us.

If you choose to provide us with personal information -- as in an e-mail to our program managers or directorates, or the Webmaster, or by filling out a form with your personal information and submitting it to us through our Web site -- we use that information to respond to your message and to help us get you the information you have requested.

We do not collect personal information for any purpose other than to respond to you. Moreover, we do not create individual profiles with the information you provide or to give it to any private organizations. Family and MWR does not collect information for commercial marketing.

While you must provide an email address for a response, other than those generated automatically, in response to questions or comments that you may submit, we recommend that you NOT include any other personal information, especially Social Security numbers. The Social Security Administration offers additional guidance on sharing your Social Security number.

We maintain a variety of physical, electronic and procedural safeguards to protect your personal information. For site security purposes and to ensure that this service remains available to all users, this government computer system employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

Except for authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits. Raw data logs are used for no other purposes and are scheduled for regular destruction in accordance with National Archives and Records Administration guidelines.

PRIVACY ACT STATEMENT

AUTHORITY: Army Regulation 215-1, Morale, Welfare and Recreation

PRINCIPAL PURPOSE(s): To allow Family and Morale, Welfare and Recreation staff members to contact patrons regarding Family and Morale, Welfare and Recreation services, products and activities.

ROUTINE USE: The information collected will be used by Family and Morale, Welfare and Recreation staff to respond to patron messages requesting information.

DISCLOSURE: Voluntary. Your personal information security is highly important to us and is treated as such, with confidentiality following Army regulations and procedures. You may refuse to provide the data, or you may withdraw your consent to provide any data, for any reason, without consequences. Please note that providing this information is completely voluntary.

SITE SECURITY

For site security purposes and to ensure that this service remains available to all users, this government computer system employs commercial software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

Except for authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits. Raw data logs are used for no other purposes and are scheduled for regular destruction in accordance with National Archives and Records Administration guidelines.

Unauthorized attempts to upload information or change information on this service are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act.

Use of Third-Party Websites and Applications:

Third-party websites and applications that are not owned, operated, or controlled by the Defense Department, are integral to internet-based operations across DoD and used to augment official communication. These capabilities include, but are not limited to, networking services, media sharing services, wikis and data mashups. A list of DoD's authorized pages and uses of these services is available at https://dod.defense.gov/About/Military-Departments/DoD-Websites/. These sites may collect personally identifiable information and may make it available to the DoD and other users; however, the information is not collected on behalf of, nor is it provided specifically for DoD. DoD does not harvest and additionally collect, maintain, share or otherwise use such personally identifiable information for any purpose other than that for which it is made available to all users.

Specific Technologies/Vendors:

Tier 1 cookies are used for technical purposes to improve a user experience and to allow users to more easily navigate the website.

Google Analytics services are used to collect aggregate statistics of website visitor characteristics, traffic, and activity. This information is used to assess what content is of most and least interest, determine technical design specifications, and identify system performance or problem areas. The software records a variety of data, including IP addresses (the locations of computers or networks on the internet), unique visits, page views, hits, referring websites and what hyperlinks have been clicked. Tier 2 cookies are used to distinguish between summary statistics for users who have been to the site before and those that are visiting the site the for the first time. The Defense Department does not gather, request, record, require, collect or track any internet users' personally identifiable information through these processes.

Paperwork Reduction Act Statement:

The feedback surveys on DefenseMWR.com (information collections) meets the requirements of 44 U.S.C. § 3507, as amended by section 2 of the Paperwork Reduction Act of 1995. You do not need to answer these questions unless we display a valid Office of Management and Budget (OMB) control number. The OMB control number for our collections is 3090-0297. We estimate that it will take 3 minutes to read the instructions, gather the facts, and answer the questions. Send only comments relating to our time estimate, including suggestions for reducing this burden, or any other aspects of this collection of information to: General Services Administration, Regulatory Secretariat Division (MVCB), ATTN: Ms. Flowers/IC 3090-0297, 1800 F Street, NW, Washington, DC 20405.

Feedback

If you have a problem using our site, please Contact Us and provide the URL (web address) of the material you tried to access, the problem you experienced, and your contact information. We'll attempt to provide the information you're seeking.


NO FEDERAL ENDORSEMENT IMPLIED.

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