MWR Grand Central (Tickets and Equipment Rentals)

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As a response to our efforts, MWR Programs have reopened with implemented procedures and precautionary measures put in place to ensure the safety of our customers and team members.  Our Program Managers are available to assist with customer inquiries via email and/or phone (listed below).


Please go to DLA.mil for the most current Installation Status and other IMPORTANT updates for Defense Distribution Center Susquehanna.

DLA.mil (CLICK HERE)


Hours of Operation

Monday9 a.m.-4 p.m.
Tuesday9 a.m.-4 p.m.
Wednesday9 a.m.-4 p.m.
Thursday9 a.m.-4 p.m.
Friday9 a.m.-4 p.m..
SaturdayClosed
SundayClosed
U.S. Federal HolidaysClosed

Appointments:  Mon-Fri, 7:30-9 a.m.
Closed Daily:  Mon-Fri, 12:30-1 p.m.

Contact Us

F Avenue
Bldg. 406

Tel: (717) 770-4671

Email Us

Price Lists

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  • ITR Ticket Price List (July 2021) (pdf)
    Download (544 KB)

ITR-Equipment-Rental-Button-Oct-17

  • 2021 Equipment Rental Price List (pdf)
    Download (193 KB)


MWR Grand Central

MWR Grand Central offers a wide variety of services with reasonable prices all under one roof!  Comprising of three (3) different MWR Programs (Information, Tickets, and Reservations (ITR); Equipment Rental; RV Storage) it is your one-stop-shop to purchase tickets to local, regional and national attractions, book a reservation to an event or show, rent outdoor equipment for your next outdoor adventure, purchase balloons for your next party, as well as store your RV in our secure RV Storage Lot (Active Duty Military personnel only), and much more.

 

Eligibility

Authorized Patrons include:

  • Active Duty Military and dependents
  • Retired Military and spouse
  • Current and Retired DoD Civilian Employees
  • Temporary personnel who have been assigned to DLA Susquehanna on official duty



Information, Tickets, & Reservations (ITR)

The Information, Tickets & Reservations (ITR) Office provides active duty and retired military and civilian personnel and their immediate family members economical opportunities for tickets to national, regional and local attractions, events and shows.  Planning assistance, information and reservations for special events are additional services provided by the ITR Office.  From discount tickets to theme parks and museums, ITR can make your next destination experience a great one!

The ITR Office is available to help you with your destination needs.  Stop by and pick up some brochures and information on various attractions, points of interests and sporting events in the surrounding area, as well national travel destinations.

Call and order your tickets today!

 

Procedures

  • All tickets sold through MWR Grand Central are Tax FREE and open to eligible ID/CAC cardholders.  Please see Eligibility section for details.
  • All tickets orders/sales can be conducted via phone (717) 770-4671, by emailing Bob@dla.mil, or in person at MWR Grand Central (ITR Ticketing Office).
  • If orders are placed via phone or email, customers will be notified when tickets are available for pick up.
    • Please give our team a courtesy call prior to your arrival to coordinate.
    • Ticket(s) and receipt will be provided to customers in a sanitized envelope.

Payments

  • Cash or credit/debit card payments will be accepted.
    • Master Card or Visa
  • Payment is due at the time the order is placed.
  • All tickets are subject to availability and price changes. 
  • All ticket sales are final.  No exchanges or refunds. 
    • ITR is not responsible for lost, stolen or laundered tickets.

Important Notes

  • Disney World tickets are now available on demand.  No more waiting!!  Call today for more information!
  • Dinner shows require advanced reservations.

Highlighted Tickets

2021 Universal Military Vacation Packages Available!

Take advantage of this amazing opportunity! Purchase your Universal Military Vacation Package through MWR Grand Central today!
Read the full article...

2021 Universal Orlando Military Freedom Passes Available!

MWR Grand Central has 2021 Freedom Passes available for purchase!
Read the full article...

Walt Disney World Tickets Available!

MWR Grand Central has Walt Disney World tickets available!
Read the full article...

Hershey Park Daily Tickets Available

Purchase your Hershey Park Daily Tickets at a great low price from MWR Grand Central!
Read the full article...

Equipment Rental Office

The Equipment Rental Office offers access to 3 picnic pavilions, the RV Storage Lot and a variety of rental items to include, outdoor games, canopies, generators, canoes, kayaks, boats, campers, grills, front-end loader, trailers, and more!

Get out and explore nature today!

Payments

  • Credit / debit card or cash payments will be accepted.
  • 20% rental deposit must be made at the time of reservation.
  • Final payment will be processed at the time of pick up.

Reservation Process

  • Upon completion of reservation, a copy of the reservation document, rental agreement form, and all other relevant documents (i.e. safety information) will be e-mailed to customer.
  • Prior to rental pick up, signed rental agreement and all other relevant documents (i.e. copy of driver's license and towing vehicle insurance card) must be completed.

Pick up Process

  • Thorough cleaning of each Equipment Rental item will be done prior to customer pick up; however, it is recommended that each customer sanitizes your rental item(s) prior to and after your use.
  • On the day of pickup, all ancillary items (i.e. tie-down straps, kayak gear) will be staged either in the vicinity of the equipment to be rented or outside the back doors.
    • In the event of inclement weather, if applicable, rental equipment and all ancillary item(s) will be staged in the back room.
  • At time of pickup, customers can come into the office to make final payment; otherwise, payment by phone will be accommodated, if requested.

Return Process

  • Customer should return ALL equipment and/or rental items within the agreed upon timeframes.
    • Please give our team a courtesy call prior to your arrival to coordinate.
    • Patrons may be requested to schedule an appointment for drop-off times.
  • Upon return of equipment, customer should ensure ALL issued equipment (i.e. trailers) is returned to its proper parking place.
  • Customer will be instructed to place certain rental equipment (i.e. tables, cornhole games) and ancillary items inside the back room.
    • Once items are returned, all items will remain in place for a minimum of 24 hours before being handled by staff, at which point each item will be sanitized.
    • Item(s) will not be available be rented again before 48 hours.

Highlighted Rentals

Outdoor Recreation Rental Packages

Get outdoors this summer and let MWR Grand Central help you save money on your next outdoor gathering or adventure!
Read the full article...

Movin' & Haulin' Trailer Rentals

MWR Grand Central is here to make your next move easy!
Read the full article...

Other Services

Highlighted Services

Tutor.com Expanded Services Available

DoD Tutor.com has temporarily expanded service to new populations due to COVID-19 situation. DoD Civilian children and college-age family members are also eligible as well as Active Duty personnel, DoD civilian employees, adult family members and other categories.
Read the full article...

MWR Digital Library

Stream and download eContent for FREE!
Read the full article...

Balloon Sales

Make your next party or event special with adding decorative bouquets of balloons. Stop by to see what we offer! Pre-order services are available for pick-up.

Balloon Sales

Make your next party special with balloons!
Read the full article...

RV Storage Lot

Looking for a place to store your boat, camper, or another type of vehicle? If so, we have just the place for you. Our secured outdoor lot is the perfect place for storing your vehicle.

RV lot is accessible 24/7 for all paid customers. Please stop at MWR Grand Central, F Ave., Bldg. 406, for coordination.

For full rates and more details, contact MWR Grand Central at (717) 770-4671.

Eligibility:

  • Due to space limitations we are currently renting RV lot spaces to Active Duty Military personnel only.
  • If you are not active duty military, you are more than welcome to call (717) 770-4671 to see if additional space has become available.

 

NO FEDERAL ENDORSEMENT IMPLIED.

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