Our Vision and Mission

Vision

An innovative enterprise where service is our business.

Mission

We are committed to providing quality programs and exceptional service. Our main priority is delivering mission support while enhancing our customer’s quality of life.

As a service provider, MWR strives for excellence in everything we do, including customer service, taking care of our employees, and working diligently with our Installation Management team.

Guiding Principles

MWR guiding principles provide a foundation for decisions made in support of customers: Integrity, Resiliency, Diversity, Innovation, Accountability and Excellence.

Goals

• Cultivate Readiness and Provide Mission Support
• Support People and Culture
• Achieve Strategic Engagement
• Promote Financial Stewardship, Process Excellence and Accountability

Service Pledge

• Provide neat and aesthetically pleasing facilities
• Deliver outstanding value to those we serve
• Build strong relationships - with our communities, customers and with each other
• Welcome and encourage feedback; listen and communicate often

Our Eco Promise to You

DSCC-MWR is committed to improving our processes today for a better, cleaner, safer environment tomorrow. We have partnered with DLA Installation Operations at Columbus Environmental Division to identify ways we can be more eco-friendly today, and tomorrow!  To view a list of our Eco Promise principles, click here.

Customer Rights & Responsibilities