Our Vision, Mission & Strategic Plan


An innovative enterprise where service is our business.


We are committed to providing quality programs and exceptional service. Our main priority is delivering mission support while enhancing our customer’s quality of life.

As a service provider, MWR strives for excellence in everything we do, including customer service, taking care of our employees, and working diligently with our Installation Operations and support team.

Service Pledge:

  • Provide neat and aesthetically pleasing facilities
  • Deliver outstanding value to those we serve
  • Build strong relationships - with our communities, customers, and with each other
  • Welcome and encourage feedback; listen and communicate often

Guiding Principles

MWR guiding principles provide a foundation for decisions made in support of customers: Integrity, Resiliency, Diversity, Innovation, Accountability and Excellence.  

MWR Enterprise Strategic Plan

Our organizational goals, objectives and processes directly correspond with the Defense Logistics Agency’s performance management and measurement tools.  Click here to download: MWR Enterprise Strategic Plan